Return Policy
Returns Policy:
You can request to return an item within 20 days of order receipt for the following reasons: if you do not
like the product, if it is too big / small, if it is damaged, if it does not correspond to the product you
ordered.
To issue the return request please follow the instructions below:
- Access "My Profile" and then "My Orders" section;
- Select the order that you want to return;
- Click on "Return Request" for the product that you would like to return and select the reason from
the drop-down menu. Then click on "Send request" only once; - Wait to receive the email with the instructions that you will get within the following 12 hours
(please check also the Spam and Promotions folders); - Return the item within 15 days of receipt of the email.